Each workday events happen that require quick access to knowledge, because things change suddenly, we need to complete others’ tasks in their absence , we have to satisfy changing regulations and pass audits, we have to do something that we haven’t done in a long time or have never done before.

EPSScentral has once again responded by applying Performance-Centered Design to create accessible, actionable and easy to maintain web structures that solve the complexity problems for both workers and process-knowledge managers. We work with organizations to provide know-how and tools to create, deploy and maintain Authoritative Guides that are applicable to: -Directives, policies, procedures -Activities and work instructions -Emergency plans and management -Equipment handling, exercises -Finance and HR management -Medical, dental, pharmaceutical -User support for enterprise software -Software simulations -Corporate governance, compliance, transformation -Continuity of Operations -Quality, SixSigma, LeanSix -Procedural docs, quick ref guides, job aids