PCD™ has evolved through practical experience gained by working on numerous enterprise system projects and joint partnerships with universities. We have provided PCD™ solutions for organizations such as Tyco International, NJVC LLC, Merrill Lynch, Thomson Financials, USAA, The Hartford, IRS and Defense Acquisition University among others. PCD™ is also included in the graduate curriculum at George Mason University in Fairfax, Virginia and Boise State University in Boise, Idaho.
PCD™ adapts successful quality processes from manufacturing and engineering such as W. Edwards Deming and Kaoru Ishikawa cycles, Total Quality Management (TQM), and Six Sigma and applies them to the rate of speed required for knowledge work.
PCD™ consists of jointly analyzing process, people, and knowledge to find the performance zone - where work gets done quickly and accurately. A graphical representation of this principle follows: