Capturing system organizational memory - in days instead of months

EPSScentral applied PCD and a model-driven content development tool to produce performance support for 200 mission-critical tasks in less than two weeks – and hence enable a major financial services company to maintain continuity for a $65Million business line.

ROI

  • All materials developed and delivered in less than two weeks
  • Total cost 10% of competition
  • No loss /interruption of $65Million annual business
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