Day-one performance - HR position management
EPSScentral applied its PCD methodology and a model-driven content development and contextualization tool to create process-centric “wizards” for 400 knowledge workers.
ROI:
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Decreased time-to-competency from 3 days to 1 hour
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Eliminated 3 days of training
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Increased accuracy /completeness from 65% to 99%
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Reduced system and support maintenance costs by over 90%
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Total one-year net savings: $4,000,000.